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BIG TRUCK CONSTRUCTION
PROCESS

Initial Site Visit

LET'S MEET. HERE WE WILL VISIT YOUR HOME TO DISCUSS SIMPLE PROJECT PARAMETERS AND UNDERSTAND YOUR VISION.

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Image by John Schnobrich

THE PRELIMINARY ESTIMATING PHASE FOCUSES ON A BROAD LEVEL APPROACH AT PRICING YOUR PROJECT OUT. TYPICALLY, THIS IS BEFORE THE DESIGN HAS BE FINISHED.

Preliminary Estimating

Trade Walk

ONCE WE HAVE A SIMPLE UNDERSTANDING OF THE PROJECT PRICING, WE WILL HOST A TRADE WALK AT YOUR HOME. THIS WILL ALLOW OUR TRADES TO LOOK AT THE PROJECT AND PUT TOGETHER BIDS FOR OUR CONTRACT ESTIMATING PHASE.

Image by Callum Hill
Mechanical Engineer's Sketch

THE CONTRACT ESTIMATING PHASE IS WHERE OUR FINAL PRICING INFORMATION IS COMPILED. USING OUR SUBCONTRACTOR BIDS FROM THE TRADE WALK, WE BUILD THE CONTRACT LEVEL PRICING AND FINALIZE THE CONTRACT DOCUMENTS.

Contract Estimating

Construction

ONCE THE CONTRACT HAS BEEN SIGNED, WE’LL MOVE INTO THE CONSTRUCTION PHASE. FROM HERE, WE’LL SUBMIT FOR PERMIT AND PROCURE MATERIALS. AFTER THE TYPICAL 6-8 WEEK LEAD TIME FOR PERMITS, WE WILL BEGIN CONSTRUCTION.

Roofers at Work
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WE’VE WORKED THROUGH THE PROJECT AND EVERYTHING IS WRAPPED UP. FROM HERE, WE’LL HAVE A WALKTHROUGH TO HIGHLIGHT ANY REMAINING PUNCH LIST ITEMS.

Substantial Completion

Warranty

FOLLOWING THE COMPLETION OF THE PUNCH LIST ITEMS, OUR TWO-YEAR WARRANTY PHASE BEGINS. HERE WE’LL ADDRESS ANY ITEMS THAT MAY ARISE AFTER WE LEAVE.

Handshake

Frequently Asked Questions

What is a fixed-price contract?

Contrary to the “cost plus” concept, where the project invoices are billed monthly and project pricing is never a guarantee, a fixed price contract locks pricing in before the project has begun. This is to provide the homeowner with a clear project price and eliminate any surprises. 

If pricing is locked in before the project starts, what happens if we want to change something?

Change orders are a typical item with fixed-price contracts. Whether you would like to add or eliminate scope, or we run into unforeseen issues in the project, change orders allow us to work together to modify the contract pricing in a simple manner.

Do we need to move out while the project is in construction?

This is a personal preference and truthfully is dependent on the scope of the project. For example, if you are remodeling a bathroom and have a separate bathroom that you can use, moving out would not be necessary. However, if your kitchen is being remodeled and is rendered useless, living through that level of construction can be difficult. 

How are our payments structured throughout the project?

Invoicing is based on project milestones, rather than a monthly payment structure. These milestones will be determined based on your project specifications and will be outlined in the fixed price contract documents. 

Will we get a schedule for our project?

Yes. As the preconstruction phase reaches completion, we will compile an initial project schedule. This will provide you with a good understanding of the project start date and duration. Project start date, however, hinders on our permit and material lead times. As those lead times are constantly in flux, we will not lock in a hard start date until those release dates are confirmed. 

What is the best way to contact you if we have a question during our project?

Travis can be reached via phone or email. We ask that if you are contacting via phone, you contact during normal business hours (M-F, 8am-5pm) unless there is an emergency.

What does substantial completion mean?

Substantial Completion is the point of the project where the majority of the work has been completed, and all rooms in the project scope are fully functional. It is at this point in the project where we will put together our project punch list. This punch list will lay out all outstanding project items along with expected completion dates for these items. 

How does the warranty process work?

Your two-year warranty consists of four checkpoints where we will reach out to make sure that all items from our project are still exemplary. These checkpoints are 6,12,18, and 24 months after the project completion. Our warranty covers any material defects or damage of items during the construction process. It does not, however, cover damages incurred after construction completion (pet scratches, markings on paint, etc.). If a warranty item is found, we ask that you keep a running list that can be given to us at each of the warranty checkpoints. Obviously, if there is an emergency such as a leak or fire, please contact us as soon as possible.

FAQ
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